Denim delivery & returns

US shipping

Tracked shipping to the United States is $5 for orders below $75 and free for orders of $75 or more.

Shipping eligibility is based on your merchandise subtotal after discounts, before shipping and tax. If a discount brings the merchandise subtotal below $75, the $5 US shipping rate applies.

Denim orders include tracking. Estimated arrival: 8–18 days from order, including processing. This is an estimate, not a guaranteed date; customs and carrier delays can affect timing. A tracking link is sent after dispatch. At launch, denim delivery is available to the United States.

30-day money-back guarantee — denim

For products in the 17H13 Denim edit, request a return within 30 days of delivery by emailing admin@17h13.com with your order number. Try your jeans on indoors. To qualify for a change-of-mind return, items must be unworn beyond trying on, unwashed, undamaged and have their original tags attached.

Contact us before sending anything. We will provide return instructions and the correct address. You pay tracked return postage for a change of mind or a size you selected; return postage is not refundable. For an incorrect or defective item, contact us with photos so we can arrange a remedy at no cost to you.

After an eligible return is received and inspected, we refund the amount paid for the returned item to the original payment method. Allow up to 10 business days after approval for the refund to appear. This guarantee does not limit your statutory rights.